Privacy policy

privacy policy

We are Suntian Culture (hereinafter referred to as "we", "the Company" or suneglobal ), and we own and operate the website www.suneglobal.com (hereinafter referred to as "this website" or suneglobal.com) . Our website provides an online shopping model through the Internet (including through the use of applications) and provides one-stop delivery services (the "Service"). We value your privacy and strive to maintain the confidentiality of your personal information. This privacy policy applies to all products and services we provide and explains how we collect, use and disclose your personal information. This privacy policy is governed by and complies with the relevant provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the "Privacy Ordinance").

Company policy

You do not need to provide any personal information to browse or use this website. When you register to use our services or online content, we collect your personal information so that we can provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

Categories of personal data collected

suneglobal may ask you to provide the following personal information in order to register and manage your services. Without this information, it would be impossible to fulfill your service requirements. Such information includes (but is not limited to):

(i) Name; (ii) Contact details, including contact person's name and phone number, or email address, shipping address.

In some cases, you may be required to provide certain information so that we can improve our products and services and provide you with the type of information that suits your needs. In most cases, you can choose not to provide such information. However, if the relevant services are designed according to personal needs, or the supply of products requires you to provide all requested information, failure to provide such information will prevent the company from providing the required services. Such information includes (but is not limited to):

(i) Gender; (ii) Interests and leisure activities; (iii) Other related and used products and services.

Our company's web server will also collect information about your connection to the Internet in an anonymous manner for the purpose of comprehensive statistics of server usage, so as to enhance services and better meet the needs and expectations of people who visit our company's web pages. . Such information includes (but is not limited to):

(i) browser type and version; (ii) operating system; and (iii) Internet protocol (IP) address and/or domain name.

Use of personal data

The personal information suneglobal collects from you may be used for the following purposes:

  1. Provide you with relevant services;
  2. Verify your account identity;
  3. To process orders for you and handle payment instructions related to services or collect amounts due or other requests;
  4. Analyze, verify and/or check your credit, payment and/or status in order to provide you with the relevant services;
  5. Design the services you need;
  6. Provide you with customer service;
  7. Conduct market research, statistics and behavioral analysis;
  8. review;
  9. Make disclosures as required by applicable laws, rules and regulations;
  10. Directly promote the products and services of the Company and its affiliates.

direct marketing

If you have provided us with your personally identifiable information, you may receive phone calls, emails or direct promotional emails from us or our affiliated companies from time to time. We mainly communicate with you via email. If you wish to unsubscribe from direct marketing, you can click the unsubscribe link in the promotional email and we will remove you from our newsletter list at no cost to you. In addition, you can also contact our customer service department at 2111-1013 to cancel your subscription.

Storage of data

When you conduct business with us, we will save your online transaction records for audit purposes. Our general policy is to keep such information for a reasonable period of time. We do not provide facilities for you to delete the personal data we hold online.

Access and correct information

If you wish to access and/or correct the personally identifiable information you have provided to us online, please write to us:

Email: info@suneglobal.com or

Mailing: Kowloon, Hong Kong
70 Queen's Road Central, Central
Room 04 , 11th Floor , Carver Building
Xintian Culture
Human Resources Department

Disclosure

All personal information you provide to us will be securely stored on the website and can only be accessed by authorized persons.

Use of " Cookies "

When you browse our website, unless otherwise stated, our company will only remember your visit and will not collect any information that can identify you personally. Cookies used in any part of this website, if any, are not used to collect personally identifiable information. Cookies are computer files stored in Internet users' computers and are used to obtain configuration information and analyze Internet users' browsing habits. Cookies save you the trouble of re-registering each time you visit a website, and are often used to track your favorite web page themes. You have the right to choose not to accept Cookies, but this may prevent you from using or activating certain functions of our website.

Scope of application

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such link, such as clicking on any advertiser's link section, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is entirely at your own risk.

Protection of minors

We do not knowingly collect personal information from minors, and we do not recommend minors to use our services. Unless permitted by local law and approved by the guardian, minors should not register an account or send their name, address, phone number, mailing address and other personal information to us. If we accidentally collect information about minors, we will delete it as soon as possible after becoming aware of it. If you believe that we may inappropriately hold information from or about a minor, please contact us.

Access and correction of personal data

If you have any questions about suneglobal.com's privacy policy, or wish to access or correct your personal information, you may notify us in writing at the following address:

Kowloon, Hong Kong
70 Queen's Road Central, Central
Room 04, 11th Floor, Carver Building
Xintian Culture
Human Resources Department

Modify privacy policy

In order to respond to changes in the social environment and legislation and technological advancement, and to protect the security and privacy of customers' personal data, we may modify this privacy policy from time to time and publish it on our website ( www.suneglobal.com ). You can browse this Privacy Policy from time to time to ensure that you are aware of the latest version.